Privacy Policy

1. Data controller

The party responsible for processing your personal data is:

2. Scope

This policy covers:

• The Muhasebe24 website and marketing pages
• The Muhasebe24 web panel / SaaS (tenant) account
• Data processed through sales, purchasing, inventory, cashbook, payroll and related accounting modules

3. Data we collect

3.1 Account and identity

• Name / display name
• Email address
• Phone number (account or business contact)
• Company / business name, document logo or profile image
• Password (stored hashed / encrypted)
• Session / authentication data

3.2 Business and accounting data

• Customer, supplier and employee records
• Invoices, quotations, sales / purchasing, cashbook and inventory records
• Payroll and related payroll documents
• Reporting and export outputs

This is business data you enter or upload under your tenant account; you manage it in the panel.

3.3 Media and uploads

• Document logos, product images and similar uploads
• Backup files and exported files

3.4 Technical data

• Language and interface preferences
• Technical logs: IP address, browser / device type, error logs (for security and reliability)

3.5 Payments and subscriptions

• Subscription plan and billing status
• Payments may be processed by third-party providers; we do not store full card numbers

3.6 What we do not do

• We do not sell your personal data
• We do not use advertising tracking SDKs to profile users for ads

4. How we use data

• Account creation, authentication and session management
• Providing accounting and business-management services
• Providing profile and company settings
• Responding to support requests
• Security, abuse prevention and legal compliance
• Improving the service and fixing technical issues

5. Legal bases

Depending on applicable law (including KVKK), we process data based on:

• Performance of a contract (providing the service)
• Legal obligations
• Legitimate interests (security and service continuity, balanced against your rights)
• Consent where required (e.g. optional marketing)

6. Sharing with third parties

We may share data only as needed to operate the service with:

• Hosting and storage: servers, databases, media storage
• Payment providers: subscription billing
• Email / notification infrastructure: transactional and support notices
• Legal requirements: valid requests from competent authorities

We expect third-party providers to process data only under our instructions and with appropriate safeguards.

7. Retention

• Account data: while the account is active and as required by law
• Business / accounting data: according to your subscription and business needs, deletion requests, and legal requirements
• Security and technical logs: for limited reasonable periods
• After account closure, data is deleted or anonymized subject to legal exceptions

8. Security

We apply technical and organizational measures such as HTTPS, access controls, hashed passwords, authorization and server hardening. No method is 100% secure; contact us if you suspect an issue.

9. Your rights

Subject to applicable law, you may request access, correction, deletion, restriction, objection, and information about recipients. Contact us by email. Where available, you may also use panel account-deletion options. See the Account deletion page for details.

10. Children’s privacy

Muhasebe24 is not directed at children under 13 (or a higher age required in your country). We do not knowingly collect children’s data. Contact us to delete any such data found.

11. International transfers

Infrastructure and vendors may be located in other countries. Where data is transferred, we take steps consistent with applicable law to protect it.

12. Cookies and similar technologies

Our website and panel may use cookies / local storage for sessions, language preference, security and core functionality. You can manage cookies in your browser; some features may be affected.

13. Changes

We may update this policy. The current version is published on this page; material changes may be communicated by email or panel notice. The “Last updated” date appears at the top.

14. Contact

For privacy questions, KVKK requests or data-deletion requests: